Marlborough Primary School
Marlborough Primary School in Harrow (North London) accommodates 700 children and staff. As part of the Priority School Building Programme in 2015, the school was designated to have its existing dilapidated CLASP system building demolished and replaced with a brand-new building.
The construction was awarded to Kier Construction and among various other sub-contractors, Silver Group was appointed for the installation of the complete CCTV systems, intruder & fire alarms, access control and refuge systems.
These days, protecting our children at school is more important than ever due to various potential threats. The safety and security solutions must be extremely effective at all times, whilst not impeding on the children’s playtimes and activities. Sadly, it is outside of school hours that the buildings are at increased risk against theft and fire. Therefore, it was imperative that the systems used must be effective at all times. Upon the new build of the three-form entry school, the opportunity arose for a complete clean slate, Silver Group were to provide the school with a new state of the art system that would provide safety and security.
The Silver Group Solution
Having successfully been awarded the contract to design, supply and fit, Silver Group proceeded with the installation of the following:
Firstly, an Audio intercom was fitted at the main entrance with proximity reader and fobs, allowing access for staff through the secured door. The exit only pedestrian gate was also fitted with a matching access control, along with a powerful magnetic lock, which prevented any unauthorised exit. Additional access control systems were installed on the reception door.
High definition IP cameras were installed externally throughout the site at key positions ensuring full coverage of every area. These were linked via ethernet to the multi-channel hard disk video recorder, giving high quality recording capability for over 30 days. A large LCD colour monitor was also installed for live monitoring in the ground floor office.
The Silver Group Difference
Of course, installing the main system was only part of the story, it was imperative (not to mention a legal requirement) that the systems were also correctly maintained. Customer service and maintenance is where Silver Group really pride themselves – that’s why we proudly offer our 100% Satisfaction Guarantee.
Silver Group were therefore also awarded the first years’ service contract for all the security and fire safety systems installed.
When it came to the renewal of that annual contract, it was an easy choice. Instead of having to select their service provider via the local authority, the school’s management decided to come to Silver Group directly, ensuring that the same exceptional customer service they had received prior from Silver Group, was correctly maintained. And once again, Silver Group kept their costs low, ensuring the school’s ever restricted budget was adhered to.
Another advantage for the school to use Silver Groupis that all our engineers are DBS cleared and trained on all aspects of the equipment. This means that a single engineer visit can carry out the regular servicing on the CCTV, access control systems as well as the fire and intruder alarms together. That saves the school considerable administration and disruption.
”It’s been a pleasure working with the team at Marlborough Primary School and we look forward to providing the Silver Group Service for many years to come. As well as the school in Harrow, we have installed similar solutions of CCTV, security and fire alarms for many other schools and colleges across the region”. – Sergio De Michele, Silver Group’s Managing Director
WHAT OUR CUSTOMERS SAY
I have always had a great experience with Silver Group, everyone from head office to the engineers, they are always very helpful.
Silver Group are available 24 hours a day and are always helpful, we cannot fault the service. The equipment is very easy to use but, if we do ever need any help, we know they are always there. We would recommend Silver Group to anyone.
Silver Group provide a professional, quick and efficient service. From the initial survey of the property to completion, all engineers and employees were polite, clean and informative. I would recommend that anyone looking for an AOV system speak to Silver Group.
Having used Silver Group for several years on many development projects, they have always been very thorough from design to install. Their advice has certainly saved us a few headaches!
Silver Group understood our needs and designed and installed a system that met those needs in an efficient and friendly manner, a job well done!